Refund policy

All sales are final. Because every FRANKIEMADEIT piece is handmade, upcycled, and one-of-a-kind, we do not accept returns, exchanges, or cancellations.

Please read product descriptions carefully before purchasing, and don’t hesitate to reach out with any questions prior to checkout.  We’re happy to provide additional details or photos to help you feel confident in your choice.

If your order arrives damaged or incorrect, please contact us within 5 days of delivery so we can make it right.

Thank you for supporting sustainable, slow-made fashion!